No Refund and Returns Policy

1. All Sales Are Final

All purchases made on Trailblaze Xplorers are final. We do not offer refunds or returns on any products or services once the purchase is completed.

2. Non-Refundable Items

  • Adventure packages, event tickets, and customized experiences are non-refundable under any circumstances.
  • Products such as merchandise, apparel, and accessories are non-returnable unless they arrive damaged or defective.

3. Exceptions for Defective or Damaged Items

  • If you receive a damaged or defective product, contact us within 7 days of delivery with clear photos and order details.
  • We will evaluate your claim and may offer a replacement or store credit at our discretion.

4. Cancellation Policy

  • Event cancellations due to weather or unforeseen circumstances will be handled on a case-by-case basis.
  • If an event is canceled by Trailblaze Xplorers, we may provide rescheduling options or store credit.

5. Contact Us

For any questions or concerns, reach out to our support team via the contact form on our website.